Temp to Hire Help Desk Technician

Company Name:
Skoda Minotti
Skoda Minotti has been recognized by Inc. Magazine, CPA Digest and Case Western Reserve University's Weatherhead School of Management as one of the most outstanding and fastest growing privately held companies in the United States and awarded the North Coast 99 as one of the best places to work in the Northeast
. The driving force that differentiates us at Skoda Minotti is a passion for helping our clients achieve their goals by providing them with an unprecedented level of service and "Delivering on the Promise."
We are currently assisting our client in their search for a Temp to hire Help Desk Technician to join their team in Mentor, Ohio.
Essential Functions:
o Respond to requests for technical assistance in person, via phone and electronically o Diagnose and resolve technical hardware and software issues o Research questions using available information resources o Advise user on appropriate action o Follow standard help desk procedures o Assist with networking requests from management.
Experience Required:
o Associates Degree in
Science or related field o Working knowledge of fundamental operations of Windows software, PC, laptop and server hardware and related IT equipment such as printers, wireless devices, and scanners o 1-3 Years of technical Help Desk/Networking Experience o Microsoft Windows Servers o Server Virtualization o Storage (SAN) o Network Infrastructure o Experience with Break/Fix

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