Customer Service Representative
Vecmar Corporation Vecmar Corporation Mentor, OH Mentor, OH Full-time Full-time $15 - $20 an hour $15 - $20 an hour 2 days ago 2 days ago 2 days ago Job Title:
Customer Service Representative
Responsibilities:
- Provide exceptional customer service and support to clients via phone, email, and chat - Assist customers with inquiries, concerns, and requests in a timely and professional manner - Resolve customer complaints and issues by investigating problems and finding appropriate solutions - Maintain accurate customer records and update information as necessary - Collaborate with other team members to ensure customer satisfaction - Follow company policies and procedures to ensure consistent service delivery - Identify opportunities for process improvement and provide feedback to management
Experience:
- Previous experience in a customer service role preferred - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to multitask and prioritize tasks effectively - Proficient in using computer systems and software applications - Ability to work well in a team environment We offer competitive compensation, including benefits such as:
- Medical, dental, and vision insurance - Paid time off and holidays - Retirement savings plan with employer match - Professional development opportunities If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Apply today to join our dynamic team of Customer Service Representatives! Job Type:
Full-time Pay:
$15.
00 - $20.
00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Vision insurance Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Mentor, OH 44060:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Customer Service Representative
Responsibilities:
- Provide exceptional customer service and support to clients via phone, email, and chat - Assist customers with inquiries, concerns, and requests in a timely and professional manner - Resolve customer complaints and issues by investigating problems and finding appropriate solutions - Maintain accurate customer records and update information as necessary - Collaborate with other team members to ensure customer satisfaction - Follow company policies and procedures to ensure consistent service delivery - Identify opportunities for process improvement and provide feedback to management
Experience:
- Previous experience in a customer service role preferred - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to multitask and prioritize tasks effectively - Proficient in using computer systems and software applications - Ability to work well in a team environment We offer competitive compensation, including benefits such as:
- Medical, dental, and vision insurance - Paid time off and holidays - Retirement savings plan with employer match - Professional development opportunities If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Apply today to join our dynamic team of Customer Service Representatives! Job Type:
Full-time Pay:
$15.
00 - $20.
00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Vision insurance Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Mentor, OH 44060:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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