Customer Service Team Leader
Mentor, OH Mentor, OH Estimated:
$46.
6K - $59K a year Estimated:
$46.
6K - $59K a year 7 days ago 7 days ago 7 days ago Customer Service Team Lead FLSA:
Salary-Exempt Schedule:
10:
30am-7:
30pm Why join GroupeSTAHL? We value work/life balance.
As a family-owned business, we know our work family is just one aspect of life.
We offer flexibility in the workplace to accommodate life outside of work.
We offer generous PTO packages and opportunity to earn addition time off throughout the year.
We take health and wellness seriously.
We offer comprehensive benefits packages with low premiums and front-end deductibles.
Contribute pre-tax dollars to your FSA or HSA accounts.
Earn additional PTO by participating in healthy activities! We do not believe in just getting a job; we believe in careers.
With ongoing training and opportunities for personal development, we believe in fostering career growth.
Looking to take your career to the next step? We offer tuition reimbursement! We believe in making a difference (and having fun while doing it).
Whether we are eating hot dogs to celebrate the Guardians Opening Day or playing hockey with Detroit Red Wings Alumni to raise money for Michigan Disabled Veterans.
We are a family-owned company who has family-friendly fun year 'round! We are all about having fun and making a difference.
Recently, Transfer Express has been recognized as an outstanding place to work and has received the following accolades:
Northcoast 99 Winner - 14th year FastTrack 50 Winner - 21-time winner Certificate of Congressional Achievement - Lake County Safety Council SGIA Safety Recognition Award Winner 2018 Smart Business Evolution of Manufacturing Award SAGE Supplier Rating Award Winner NEO Success Award Winner Need more reasons to join GroupeSTAHL? Read more about other benefits and perks HERE! What we do:
GroupeSTAHL is a leading international manufacturer, distributor, and direct supplier in the field of custom textile printing.
What you will be doing:
Our team endeavors to keep Transfer Express competitive.
We do this by using the latest in manufacturing, sales, and marketing techniques and investing in our greatest asset, our employees.
The future shows much promise and plenty of room for growth as our company continues to succeed year after year.
Trains, directs, and coordinates personnel Develops and conducts training to ensure effective customer service Conducts performance appraisals Update customer accounts Access to web orders Analyze and process customer returns Corrects and reships incorrect orders Conducts customer surveys and inbound/outbound call projects Processes orders, enters into computer and, sends to Design Departments Handles call resolutions Handles credit to orders Issues call tags Customer services inbox Monitors the queues Educate dealers on all products and upsell What makes this job awesome:
Awesome work environment with a collaborative working space.
A clear connection between your work and an impact on customers.
A successful team with high internal visibility for accomplishments.
What we are looking for:
Accurate and exceptional attention to detail Efficient worker Strong trouble-shooting and problem-solving skills Ability to train, supervise and develop others Ability to work independently Self-motivated Service orientation Able to use computer, keyboard, calculator, and other office equipment Excellent communications and public relations skills Ability to work in a fast-paced environment Requirements:
High School Diploma / GED 3
years of Experience of leadership Apply today and join the fun!.
Estimated Salary: $20 to $28 per hour based on qualifications.
$46.
6K - $59K a year Estimated:
$46.
6K - $59K a year 7 days ago 7 days ago 7 days ago Customer Service Team Lead FLSA:
Salary-Exempt Schedule:
10:
30am-7:
30pm Why join GroupeSTAHL? We value work/life balance.
As a family-owned business, we know our work family is just one aspect of life.
We offer flexibility in the workplace to accommodate life outside of work.
We offer generous PTO packages and opportunity to earn addition time off throughout the year.
We take health and wellness seriously.
We offer comprehensive benefits packages with low premiums and front-end deductibles.
Contribute pre-tax dollars to your FSA or HSA accounts.
Earn additional PTO by participating in healthy activities! We do not believe in just getting a job; we believe in careers.
With ongoing training and opportunities for personal development, we believe in fostering career growth.
Looking to take your career to the next step? We offer tuition reimbursement! We believe in making a difference (and having fun while doing it).
Whether we are eating hot dogs to celebrate the Guardians Opening Day or playing hockey with Detroit Red Wings Alumni to raise money for Michigan Disabled Veterans.
We are a family-owned company who has family-friendly fun year 'round! We are all about having fun and making a difference.
Recently, Transfer Express has been recognized as an outstanding place to work and has received the following accolades:
Northcoast 99 Winner - 14th year FastTrack 50 Winner - 21-time winner Certificate of Congressional Achievement - Lake County Safety Council SGIA Safety Recognition Award Winner 2018 Smart Business Evolution of Manufacturing Award SAGE Supplier Rating Award Winner NEO Success Award Winner Need more reasons to join GroupeSTAHL? Read more about other benefits and perks HERE! What we do:
GroupeSTAHL is a leading international manufacturer, distributor, and direct supplier in the field of custom textile printing.
What you will be doing:
Our team endeavors to keep Transfer Express competitive.
We do this by using the latest in manufacturing, sales, and marketing techniques and investing in our greatest asset, our employees.
The future shows much promise and plenty of room for growth as our company continues to succeed year after year.
Trains, directs, and coordinates personnel Develops and conducts training to ensure effective customer service Conducts performance appraisals Update customer accounts Access to web orders Analyze and process customer returns Corrects and reships incorrect orders Conducts customer surveys and inbound/outbound call projects Processes orders, enters into computer and, sends to Design Departments Handles call resolutions Handles credit to orders Issues call tags Customer services inbox Monitors the queues Educate dealers on all products and upsell What makes this job awesome:
Awesome work environment with a collaborative working space.
A clear connection between your work and an impact on customers.
A successful team with high internal visibility for accomplishments.
What we are looking for:
Accurate and exceptional attention to detail Efficient worker Strong trouble-shooting and problem-solving skills Ability to train, supervise and develop others Ability to work independently Self-motivated Service orientation Able to use computer, keyboard, calculator, and other office equipment Excellent communications and public relations skills Ability to work in a fast-paced environment Requirements:
High School Diploma / GED 3
years of Experience of leadership Apply today and join the fun!.
Estimated Salary: $20 to $28 per hour based on qualifications.
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